Today’s information technology has enabled the role of every member within a supply chain through tracking mechanisms and measurement system connections that yield a “global” view of the company in real time and allow them to monitor, evaluate and improve the supply chain operation. But, what should be measured by a supply chain performance system? How should it be measured? And, how should the measures be interpreted to improve the business?
This presentation focuses on understanding the relationship between operational, tactical and financial metrics using industry benchmarks, along with best-practice methods for putting an effective supply chain measurement plan into practice.