Managed Services

You Can Rely on Silvon to Fill In the Gaps

Whether you need someone to help fill in the gaps once you've deployed Stratum, or wish to further enhance your solution with more data, more users, or more complex reports, Silvon's Managed Services can help!

Our Managed Services team offers customizable, end-to-end services for managing your Stratum BI solution and extending the value that it provides. These services are supported by best-practice administration expertise and a fixed monthly fee that helps many of our customers keep their costs down even as the capacity and functionality of Stratum continues to grow.

Key Benefits:

• Supplements what you're currently doing with Stratum in a highly tailorable and cost-effective way
• Further aligns Stratum with your business strategy
• Improves user service levels with ongoing education & increased user adoption
• Frees your IT resources for other important projects
• Eliminates the risks and uncertainties associated with software ownership and management.
• Provides peace of mind in knowing that whenever you need help, someone from Silvon is there to respond.

How It Works

• Silvon offers a selective menu of remotely provided services. You simply choose which ones you'd like us to handle and we'll tailor the services you need accordingly.
• A dedicated Silvon Account Administrator takes ownership of and responsibility for the daily oversight, administration and maintenance of Stratum based on your specific needs.
• As your business requirements change, Silvon's Managed Services offers the flexibility to adapt Stratum to fit your new requirements.

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