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105 Search Results for customer

Are Customers Getting Ready to Stray From the Fold?

March 3, 2015 8:00 am Published by Pat Passett Leave your thoughts

6 Ways That Manufacturers Can Exploit Business Metrics To Maintain Customer Satisfaction What a sinking feeling when you find out... View Article

Assessing the Lifetime Value of Your Customers

April 22, 2014 8:00 am Published by Pat Passett Leave your thoughts

Customer Lifetime Value (CLV) is a critical concept for virtually every organization that’s customer-centric. At a granular level, it helps... View Article

Using Business Intelligence to Determine Customer Profitability

April 1, 2014 8:30 am Published by Pat Passett Leave your thoughts

Can you answer these three questions about your customer base right now? How many of your customers are unprofitable? Why... View Article

Increasing Customer Value with CRM Analytics

January 23, 2014 8:04 am Published by Pat Passett Leave your thoughts

Today, the availability of econometric, demographic, lifestyle and psychographic data, business intelligence systems, the internet, and other customer access techniques... View Article

Understanding Your Customers

November 21, 2013 8:30 am Published by Pat Passett Leave your thoughts

The amount of data that a manufacturing company can collect about its customer base is staggering. No longer limited to... View Article

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32 KPIs That Drive Inventory Optimization

April 29, 2022 11:44 am Published by Mike Hennel

Inventory can be a manufacturer’s most important asset. Too little of it when and where it’s needed can create unhappy... View Article

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28 Procurement KPIs That Optimize Supplier & Buyer Performance

April 19, 2022 7:02 am Published by Mike Hennel

The past few years have created a lasting impact on the way business is conducted, driving many companies to analytics... View Article

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40 Manufacturing KPIs That Optimize Production Performance

April 8, 2022 10:17 am Published by Mike Hennel

Controlling and optimizing the production process while keeping maintenance costs in check are essential elements of positive growth. To achieve... View Article

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Supply Chain Dashboards – Key Metrics For Manufacturers

June 23, 2020 11:23 am Published by Mike Hennel Leave your thoughts

As I mentioned in my previous post, Sales Dashboards – 16 Metrics for Manufacturers, a strategy for measuring business performance... View Article

Sales Dashboard image

Sales Dashboards: 16 Metrics For Manufacturers

June 11, 2020 12:48 pm Published by Mike Hennel Leave your thoughts

As a provider of business intelligence and reporting solutions, Silvon has seen growing interest by our customers in creating dashboards... View Article

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