Intelligent Technology

Mining the Manufacturer’s CRM

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Mining the Manufacturer’s CRMMany companies, but particularly manufacturers, are removed from their end-users because they sell through multiple third-party distributors and retailers. The complicated nature of their supply chain keeps them from directly interacting with their actual customers, making it harder to understand exactly what their customers want and need, as well as how they act. For these companies, customer relationship analysis can look at various data feeds and provide a valuable picture of customer trends that the manufacturer might have otherwise missed. View Article…

Dashboards Give Executives the Green Light for Business Visibility

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Dashboards give executives the green light  for business visibilityA major challenge facing manufacturers and distributors today is the linking of key metrics across the enterprise to gain greater visibility into business performance.  And that’s why many of them are now turning to executive dashboards.

Executive dashboards assist upper-level management in directing and managing business growth and performance by providing a snapshot of current conditions and early warnings for potential issues.  Effectively designed dashboards enable executives at the 50,000-foot level to better focus resources, improve operational efficiencies, and leverage opportunities for growth as the market turns, instead of waiting 30 days after the quarter closes.  They empower executives to quickly identify and focus on drivers in key areas such as supply and demand, manufacturing, or time to market.  Adjustments can be made immediately, while it can still have a positive impact, instead of waiting until after a quarter closes to analyze what went wrong. View Article…

Welcome to Silvon’s blog – The Intelligent Enterprise.

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Welcome to Silvon’s blog – The Intelligent Enterprise.It’s our pleasure to launch this informational resource to Sales, Marketing, Finance, Supply Chain, Operations and IT professionals – people like you who are often tasked with helping your companies plan better … analyze smarter … and manage performance shall I say – more intelligently!

We’ve created The Intelligent Enterprise as an information hub for sharing knowledge, insights and best practices in sales and operations planning, business intelligence and reporting, and performance management.  Much of the content we’ll be offering stems from Silvon’s knowledge and long-standing domain expertise in the BI arena.  We also plan to showcase the experiences of other subject matter experts and our own clients, too — representing a variety of manufacturing and distribution industry sectors. View Article…