Search Results for: "customer"

March 3, 2015

Are Customers Getting Ready to Stray From the Fold?

6 Ways That Manufacturers Can Exploit Business Metrics To Maintain Customer Satisfaction What a sinking feeling when you find out that your…

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April 22, 2014

Assessing the Lifetime Value of Your Customers

Customer Lifetime Value (CLV) is a critical concept for virtually every organization that’s customer-centric. At a granular level, it helps companies decide…

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April 1, 2014

Using Business Intelligence to Determine Customer Profitability

Can you answer these three questions about your customer base right now? How many of your customers are unprofitable? Why are those…

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January 23, 2014

Increasing Customer Value with CRM Analytics

Today, the availability of econometric, demographic, lifestyle and psychographic data, business intelligence systems, the internet, and other customer access techniques are helping…

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November 21, 2013

Understanding Your Customers

The amount of data that a manufacturing company can collect about its customer base is staggering. No longer limited to basic sales…

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August 8, 2022

Using Analytics To Address Supply Chain Challenges

Supply chain challenges stemming from the pandemic and other global events continue to plague manufacturing and distribution companies.  Logistics disruptions, production delays,…

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July 22, 2022

Supply Chain KPIs & Metrics: Our Top 24 for Manufacturers

Supply chain performance KPIs are invaluable measurements that support the growth and success of a company’s supply, fulfillment and delivery efforts. In…

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June 29, 2022

Why Fortify Spreadsheets with a Data Hub & Analytics Strategy? – Part 1

Spreadsheet apps like Microsoft Excel are very capable tools for handling general data analysis, creating data visualizations, and developing budget scenarios. But…

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May 24, 2022

How Manufacturers Are Capitalizing On Sales Metrics & KPIs

In today’s dynamic business environment, a well-designed sales analytics program can easily become a competitive advantage for manufacturers by allowing them to…

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April 29, 2022

32 KPIs That Drive Inventory Optimization

Inventory can be a manufacturer’s most important asset. Too little of it when and where it’s needed can create unhappy customers. But…

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