Search Results for: "customer"
Are Customers Getting Ready to Stray From the Fold?
6 Ways That Manufacturers Can Exploit Business Metrics To Maintain Customer Satisfaction What a sinking feeling when you find out that your…
Assessing the Lifetime Value of Your Customers
Customer Lifetime Value (CLV) is a critical concept for virtually every organization that’s customer-centric. At a granular level, it helps companies decide…
Using Business Intelligence to Determine Customer Profitability
Can you answer these three questions about your customer base right now? How many of your customers are unprofitable? Why are those…
Increasing Customer Value with CRM Analytics
Today, the availability of econometric, demographic, lifestyle and psychographic data, business intelligence systems, the internet, and other customer access techniques are helping…
Understanding Your Customers
The amount of data that a manufacturing company can collect about its customer base is staggering. No longer limited to basic sales…
Using Analytics To Address Supply Chain Challenges
Supply chain challenges stemming from the pandemic and other global events continue to plague manufacturing and distribution companies. Logistics disruptions, production delays,…
Supply Chain KPIs & Metrics: Our Top 24 for Manufacturers
Supply chain performance KPIs are invaluable measurements that support the growth and success of a company’s supply, fulfillment and delivery efforts. In…
Why Fortify Spreadsheets with a Data Hub & Analytics Strategy? – Part 1
Spreadsheet apps like Microsoft Excel are very capable tools for handling general data analysis, creating data visualizations, and developing budget scenarios. But…
How Manufacturers Are Capitalizing On Sales Metrics & KPIs
In today’s dynamic business environment, a well-designed sales analytics program can easily become a competitive advantage for manufacturers by allowing them to…
32 KPIs That Drive Inventory Optimization
Inventory can be a manufacturer’s most important asset. Too little of it when and where it’s needed can create unhappy customers. But…