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Operational Excellence in the Intelligent Enterprise

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Operational ExcellenceWhat does intelligence in the enterprise imply?  If we think of this from an operations perspective the most important characteristics of the intelligent enterprise are being precise, accurate and responsive.  Precise describes the enterprise’s ability to act very deliberately to attain its goals. Accurate suggests the enterprise’s ability to hit its operational targets while responsive translates into being nimble and highly reactive to opportunities and problem solving.  All these positive characteristics can be thought of as the enterprise’s operational effectiveness that requires good planning and execution to reach the highest levels.

Improving operational effectiveness requires an information infrastructure that supports precise, accurate and responsive actions.  On top of that infrastructure sets processes that drive the planning and execution systems from the back office to customer facing systems.  Perhaps one of the most critical upstream variables that can help optimize more downstream results is demand forecast accuracy.

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Using Business Intelligence to Identify New Sales Opportunities

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SalesOppsThe long-term success of the sales organization largely depends on how well they know their existing and potential customers, and how well they can react to changing customer needs and business conditions. Understanding the most profitable customers and products, together with pinpointing customer buying patterns and requirements, is key to closing more profitable deals faster, balancing the right product variety, and identifying the best targets for new product introductions. With ongoing visibility to sales performance vs. objectives at any time both manufacturers and distributors can keep a close eye on how well or poorly their sales teams are performing, as well as identify the underlying causes for those successes or failures.

Business intelligence software can offer a 360-degree view of customers to help decision makers in the sales team better understand who those customers are, what they need now, and what they may do in the future. View Article…

Understanding Stratum.Server

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As the persoStratum Under the Coversn responsible for helpline support here at Silvon I’ve decided to try my hand at blogging as a vehicle for providing information to current as well as future users and administrators of Stratum. As we began to discuss this idea here internally, we quickly realized there’d be no shortage of topics. So to start, we’ve decided to begin with a discussion of the various products and technologies that make up Stratum.  A clear understanding of the Stratum architecture will make it easier for me to delve into the details of the many additional topics we have on our list.

Stratum is essentially composed of four main integrated products: Stratum.Server, Stratum.Planner, Stratum.Connector and Stratum.Viewer. These integrated products can be deployed across two different technology stacks as we will see further along in our discussions. I will focus on Stratum.Server today and the other three products in subsequent blog entries. View Article…

Understanding Your Customers with Business Intelligence

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Understanding Your Customers with Business IntelligenceThe amount of data companies can collect about their customer base is staggering. No longer limited to basic demographic information such as age, gender, and location, enterprises can now easily track and monitor past purchases, spending patterns, changes in demand, the influence of marketing initiatives and more. And while collecting and housing all of that data is a good start, enterprises won’t get any value from all that information unless they can effectively review, organize, and pull insights from it to get a better understanding of their customer base.

Business intelligence can help companies better understand, predict and influence the behavior of their customers by providing clear insights into how their existing customers think, act, and spend using that collection of Big Data. With a better understanding of their customers’ needs, wants, and behavior enterprises are in a better position to serve them and increase profit from existing customers, as well as pull in more targeted new customers. View Article…

Dashboards Give Executives the Green Light for Business Visibility

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Dashboards give executives the green light  for business visibilityA major challenge facing manufacturers and distributors today is the linking of key metrics across the enterprise to gain greater visibility into business performance.  And that’s why many of them are now turning to executive dashboards.

Executive dashboards assist upper-level management in directing and managing business growth and performance by providing a snapshot of current conditions and early warnings for potential issues.  Effectively designed dashboards enable executives at the 50,000-foot level to better focus resources, improve operational efficiencies, and leverage opportunities for growth as the market turns, instead of waiting 30 days after the quarter closes.  They empower executives to quickly identify and focus on drivers in key areas such as supply and demand, manufacturing, or time to market.  Adjustments can be made immediately, while it can still have a positive impact, instead of waiting until after a quarter closes to analyze what went wrong. View Article…

Welcome to Silvon’s blog – The Intelligent Enterprise.

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Welcome to Silvon’s blog – The Intelligent Enterprise.It’s our pleasure to launch this informational resource to Sales, Marketing, Finance, Supply Chain, Operations and IT professionals – people like you who are often tasked with helping your companies plan better … analyze smarter … and manage performance shall I say – more intelligently!

We’ve created The Intelligent Enterprise as an information hub for sharing knowledge, insights and best practices in sales and operations planning, business intelligence and reporting, and performance management.  Much of the content we’ll be offering stems from Silvon’s knowledge and long-standing domain expertise in the BI arena.  We also plan to showcase the experiences of other subject matter experts and our own clients, too — representing a variety of manufacturing and distribution industry sectors. View Article…