Customer Metrics
Supporting S&OP with Stakeholder & Supply Chain KPIs
KPIs are essential in S&OP as they provide a quantitative framework for gaining visibility, aligning efforts, supporting decision-making, and driving continuous improvement…
How to Define a Performance Measurement Strategy
While clearly important in today’s constantly changing business environment, so many companies continue to struggle with how to measure and improve their…
5 Balanced Scorecards for Manufacturers
The balanced scorecard is a powerful tool for helping companies improve their performance. It provides a clear and concise way to measure…
The Value of Linking KPIs with KRIs
In today’s post-COVID era, emerging risks will continue to impact many areas. Government, healthcare, and pharmaceuticals will likely maintain a focus on…
Using Analytics To Address Supply Chain Challenges
Supply chain challenges stemming from the pandemic and other global events continue to plague manufacturing and distribution companies. Logistics disruptions, production delays,…
Why You Can’t Be Successful with Your Sales & Operations Analysis Using Excel or Power BI Alone
There’s no doubt. Power BI is powerful. It’s highly visual. And on a self-service level, it packs a real punch in letting…
Why a Modern Data Hub is Crucial for Visualization and Other Analytic Tools
There’s a lot of interest in data visualization tools right now, and rightfully so. These products make it very easy for business…
Value of Analytics for Wholesale Distributors
Analytics can help wholesale distributors maximize profits, but it isn’t just about gaining insights from the data. It’s only those distributors who…
Using Data To Align Your Sales and Supply Chain Teams
Ensuring that your sales and supply chain teams are in sync is one way that you can enhance the customer experience. However,…
5 Attributes Of An Effective KPI System
In my two most recent blog posts on Key Performance Indicators, I covered The Basics of KPIs and Why Non-Financial Metrics Matter…