Customer Metrics

How to Successfully Onboard a New Business Intelligence & Reporting Solution

The right business intelligence and reporting software can significantly enhance business outcomes by giving decision makers greater visibility and insight into sales…

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4 Factors Fueling the Growth of Modern Data Hubs for Business Reporting

As the volume of data and requirements for gaining access to it continue to skyrocket, it is becoming vital for organizations to…

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Cascading KPIs To Drive Business Performance

The practice of “cascading” KPIs aligns strategic objectives with business unit targets and performance measurements to drive positive results. This involves linking…

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Supporting S&OP with Stakeholder & Supply Chain KPIs

KPIs are essential in S&OP as they provide a quantitative framework for gaining visibility, aligning efforts, supporting decision-making, and driving continuous improvement…

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How to Define a Performance Measurement Strategy

While clearly important in today’s constantly changing business environment, so many companies continue to struggle with how to measure and improve their…

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5 Balanced Scorecards for Manufacturers

The balanced scorecard is a powerful tool for helping companies improve their performance. It provides a clear and concise way to measure…

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The Value of Linking KPIs with KRIs

In today’s post-COVID era, emerging risks will continue to impact many areas. Government, healthcare, and pharmaceuticals will likely maintain a focus on…

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Using Analytics To Address Supply Chain Challenges

Supply chain challenges stemming from the pandemic and other global events continue to plague manufacturing and distribution companies.  Logistics disruptions, production delays,…

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Why You Can’t Be Successful with Your Sales & Operations Analysis Using Excel or Power BI Alone

There’s no doubt. Power BI is powerful. It’s highly visual. And on a self-service level, it packs a real punch in letting…

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Why a Modern Data Hub is Crucial for Visualization and Other Analytic Tools

There’s a lot of interest in data visualization tools like Power BI right now, and rightfully so. These products make it very…

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