THE INFORMATION WE COLLECT AND HOW WE COLLECT IT

In general, you can visit this web site without telling us who you are or revealing any personal information about yourself. There are times, however, when we may need information from you. Personal information like your name, postal address and e-mail address is obtained only when voluntarily submitted. Silvon collects this information in several ways:

  • Through registration, surveys and other online forms
  • As part of an ongoing sales process
  • While providing technical support, consultation, or product information
  • Through the process of maintaining and upgrading our products
  • Through automated means such as communications protocols, e-mail communications and cookies

To provide you with timely, high-quality information, we may also ask you to provide us with information regarding your professional interests and experiences with our products or services. Providing us with this information is optional.

Personal data collected online may also be combined with information you provide to us through other sources such as product registration, call centers, or in conjunction with events such as trade shows, training seminars and conferences. Information that you supply will relate to the relationship that Silvon has with you or your organization.

HOW WE USE YOUR INFORMATION

Silvon may use your personal information to:

  • Fulfill subscription requests, orders for software and services made online and to provide other information you request
  • Make the Web site easier for you to use
  • Help us customize content most relevant to your interests
  • Notify you about important news concerning Silvon
  • Notify you of new products and services, product updates, technical support issues, events and special offers we think you may be interested in

We do analyze some of our Web services such as registrations, demos, downloads, and e-mail responses at the individual level in order to improve the quality of those offerings and to better tailor our marketing to our customers' needs.

HOW WE SHARE YOUR INFORMATION

We will not sell, rent or lease to others your personally identifiable information.

Silvon reserves the right to disclose any and all pertinent information to law enforcement or other governmental officials as we, in our sole discretion, believe necessary or appropriate.

YOUR ACCEPTANCE OF THESE TERMS

By using Silvon's Web site, you signify your assent to this Privacy Statement.

HOW TO CONTACT US

Should you have comments or questions about this Privacy Statement, you may e-mail us at: info@silvon.com.

You may also contact us via postal mail at the following address:
Silvon Software Inc.
900 Oakmont Lane,
Suite 301,
Westmont, IL 60559