Services & Support Overview

Customer satisfaction is Silvon's top priority. So much so, that nearly one-third of our employees worldwide are dedicated to implementation services, education services, customer support and customer relationship programs to ensure that our clients receive the most benefit from their Silvon investment.

Implementation Services

Silvon’s Implementation Services offers a full range of services to our customers in deploying their enterprise performance management solutions.  These services are backed by a proven methodology based on our experience with hundreds of successful projects.

Education Services

Silvon’s Education Services provides instructor-led courses at Silvon’s Training Centers, on-site courses, “virtual classroom” courses, and self-study web-based courses. Choose from an extensive curriculum designed to help you quickly and effectively implement Silvon’s products.

Customer Support

Silvon’s Global Customer Support is committed to providing high-quality, timely customer service and technical support. Our support centers offer a variety of flexible support options, including 24x7 coverage and communication via email, telephone or the Internet.

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