Pat Passett

Assessing the Lifetime Value of Your Customers

Customer Lifetime Value (CLV) is a critical concept for virtually every organization that’s customer-centric. At a granular level, it helps companies decide…

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Business Intelligence: The “Build vs. Buy” Debate

The debate between building a business intelligence system from the ground up or buying a pre-packaged solution has been going on for…

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Using Business Intelligence to Determine Customer Profitability

Can you answer these three questions about your customer base right now? How many of your customers are unprofitable? Why are those…

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Why Retailers Should Care About Data Mining

In an increasingly competitive market space, retailers need to know everything they can about their customers: who they are, what they buy,…

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Stratum.Connector Processing Options

Stratum.Connector provides different options for updating the Viewer Analysis Services cube and database with data from the Stratum database. Stratum.Connector V6.0 offered…

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Improving Demand Forecasting

Every major company decision, from financial planning to project execution, starts with a prediction of future sales—so demand forecast accuracy matters. Under-estimating…

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What Business Intelligence Software Can Do For Manufacturing Companies

Manufacturing businesses are constantly driving for better performance in multiple arenas: higher returns on invested capital, lower product and overhead costs, better…

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Is That Dashboard Really a Dashboard?

If your dashboard tells you that sales are down, but not why they’re down, do you really have a dashboard? Simply stated,…

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Creating a More Collaborative Supply Chain

New sales channels powered by the Internet, build-to-order scenarios, increased competition and more demanding customers are changing the face of manufacturing. To…

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Why Do So Many BI Initiatives Fail?

The benefits of a successful business intelligence initiative are hard to ignore. Collecting and organizing data from multiple sources and presenting insightful…

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